Waiting List (Queuing)

More options than ever for your clients.

Clientela’s Waiting List solution is fully integrated with other digital services, thus allow your brand to offer a complete experience built around convenience.

1. Clients share key interests in seconds
   Let prospects and clients quickly provide your retail teams with crucial information, including: product interest, occasion (e.g. wedding plan), product training and more.

2. They stay informed on the go
   Automated notifications including confirmation, update and ready for visit. We support both email and SMS channels.

3. They connect with other services in a tap
   The store is closing or wait time is too long? Not a problem: offer an option to book an appointment, plan a video consultation and more.

Your Store Visits Dashboard

Track Traffic at a Glance

• View key info about visitors

• Link to the full clienteling profile for existing clients

• KPIs for in-store, in-queue, no-show and more

Quick Actions

• Check-in / check-out

• Jump to full client profile with Clienteling solutions

• Remove from queue and notify

Take Back Control

• Services Customization: control which services are offered.

• Calendar and Scheduling Integration: connect with our booking system

• Fine-tune Store Capacity: edit store capacity to adapt to regulations

• Control Staff Count: set and override at any time your available staff count