OUR VISION
Relational Shopping
We empower retailers to drive business by building long-lasting and profitable relationships with their clients.
-
Customers and prospects crave authentic connections. Whether those happen in person or not, stores need to be empowered for the retail of tomorrow by allowing their retail teams to connect with customers anytime, anywhere.
-
Great sales people know how to nurture relationships. Brands can empower them with working tools designed to drive sales while saving them time wherever they may be: in-store, online or out and about.
-
By consistently surprising clients with rich experiences and know-how, you turn them into story-tellers. Nurture those stories with with rich, personal and engaging experiences.
Build relationships at every touch point.
Connect
Relationships start here
We help you connect prospects and clients to retail experts globally. Whether they are on your website, instagram or at a local event, they can now easily find and interact with your associates and ambassadors. Meanwhile, our client data capture ensures you and your teams know everything relevant about your clients and your prospects before they even visit a store.
Engage
Interact online, in-person, on the go
Personalized chats and emails: dozens of templates for a more personal experience via chat apps or email.
Product recommendations: product or look recommendations for an elevated sales experience.
Continue the dialogue: allow clients and associates to book in-person, virtually or via a simple call-back.
Convert
Sell anywhere
Recommend offline, buy online: allow associates to recommend products for clients to buy online.
Virtual fitting room: keep track of your clients’ local preferences or products and connect with the standard eCommerce wish-list.
Store loyalty solutions: incentive solutions, localized reactivation programs, dropped eCom cart view by SAs and more.
Work Smarter
Connect the dots and collaborate
Team collaboration on the go: replace antiquated email software with solutions designed for Retail.
Connect clients and employees’ schedules: allow people to communicate at the most convenient - and effective - time.
Schedule optimizer: help your retail teams build their schedules more efficiently.
